I received the Sony drive that your company shipped. I had mixed feelings about making an issue of the substitution because I know that for a small order, correcting such a mistake eats up your profits. Nevertheless, the service that you and your company provided means very much. You have gained a repeat customer. I always prefer to deal with someone who will stand behind their promise to provide certain goods or services.
Thank you sincerely,
C. Perry - Clinton, MS
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